Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, make bookings, or contact us. This includes your name, email address, phone number, shipping address, and payment information.

• Account details (name, email, phone number)
• Booking and order information
• Shipping address for prasadam delivery
• Payment information (processed securely by third-party providers)
• Communication preferences
• Device and usage data collected automatically through cookies

2. How We Use Your Information

Your information helps us provide and improve our services, process your bookings, and communicate with you about your orders.

• Process darshan bookings and offering orders
• Arrange prasadam delivery to your address
• Send booking confirmations and updates
• Provide customer support and respond to inquiries
• Improve our platform, services, and user experience
• Send relevant updates about temples and offerings (with your consent)

3. Information Sharing

We respect your privacy and do not sell your personal information. We share your data only in the following limited circumstances:

• With partner temples to fulfil your bookings and offerings
• With payment processors to complete transactions securely
• With delivery partners for prasadam shipment
• When required by law or to protect our legal rights

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL/TLS technology and processed through PCI-compliant payment gateways. We never store your card details on our servers.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your account details from your profile page or contact us for assistance.

• Access and download your personal data
• Update or correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent for data processing

7. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending you an email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at [email protected].